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I read this great article on CatalystSpace.com that I thought you'd enjoy...
What Makes Great Managers?By Marcus Buckingham
What sets a great boss apart from an average boss? Research on this is rife with provocative writing about the qualities of managers and leaders and whether the two differ, but little has been said about what happens in the thousands of daily interactions and decisions that allows managers to get the best out of their people and win their devotion. What do great managers actually do?
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